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Frequently Asked Questions
Who is Pizzaovens.com?
Pizzaovens.com is a Lexington, Kentucky, (USA) based company in business since 1999, bringing buyers and sellers of pizza and restaurant equipment from all over the world together. We intend to become the number one source for selling, buying or just learning about pizza and restaurant equipment. We provide Free technical advice on various issues and hope to have a complete specification library on all major manufacturers soon.
Where does the equipment come from?
Our Vendors network has grown to over 200 companies worldwide. We are an authorized dealer for several major brands such as Lincoln Food Service Products, Bakers Pride, and Doyon. New equipment is usually shipped direct from the factory. Pre-Owned units are shipped direct from our warehouse or from our approved partners to you. In both cases we take care of all the logistics; right to your door with options such as Liftgate Service or Inside Delivery. We are constantly trying to create a safer, better, more reliable shopping environment for all buyers.
Do you sell anything else?
We are continuously adding products to our catalog. We hope to become your one stop shop for all your equipment and smallware needs in the near future. From time to time we may offer a particular item that is on sale or represents a special value for our customers.
Do you only sell to dealers? I am a private individual, can I buy?
Absolutely, as long as you read the Terms Of Sale of our home page and agree with them you can buy as many items as you like.
I am not online, this is the first time I have seen your site. How can I participate?
We are here to help. You can reach us by Fax or phone during store hours from 8am to 6pm Eastern Standard Time (GMT +5) on Monday through Friday excluding all major US holidays. All our services are also available via e-mail. See the contact us page for more contact information.
Do you offer any warranty?
Every item we sell is covered by our Worry Free Warranty to be free from any defect in material and workmanship. Additionally all new equipment comes with full Manufacturers Warranty. In ALL cases we will back the Vendor's warranty against any defects to provide additional peace of mind.
More Questions? Write an email or call TOLL FREE:
877.FOR.OVEN (877.367.6836)
International: +1 859.885.1988
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