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 Sample of recent feedbacks we are getting.....
These are real customers. Complete names are not displayed in order to protect their privacy. Full contact details are available on request.

Overall: Ok service & quality! The most important factor in my final purchasing decision was the price. Would return for future purchases.
Date: Tuesday July 5, 2010


Overall: Easy service & quality! The most important factor in my final purchasing decision was the price. Would return for future purchases.
Date: Tuesday June 30, 2010


Overall: Exceptional service & quality! Would return for future purchases. The most important factor in my final purchasing decision was the customer service.
Comments: Rosemary Rivera went to alot of trouble, which I really appreciate, to facilitate my small retail order--Thank you!
Name: Robert M.
Date: Tuesday June 22, 2010


Overall: Easy service & quality! The most important factor in my final purchasing decision was the price.
Name: Thierry D.
Date: Tuesday June 22, 2010


Overall: Easy service & quality! Would return for future purchases. The most important factor in my final purchasing decision was the customer service.
Name: Scott A.
Date: Monday June 11, 2010


 Overall: Exceptional service & quality! Would return for future purchases. The most important factor in my final purchasing decision was the price.
Comments: Our cooks LOVE these Doyon ovens. Fast even bake with steam feature.
Name: Mathew M.
Date: Monday May 24, 2010



Overall: Easy site navigation, service & quality! Would return for future purchases. The most important factor in my final purchasing decision was the price.
Name: Alan B.
Date: Wednesday May 19, 2010


Overall: Exceptional service & quality! Would return for future purchases. The most important factor in my final purchasing decision was the customer service.
Comments: Rosemary Rivera was extremely helpful!
Name: Maren A.
Date: Wednesday May 19, 2010


Overall: Exceptional service & quality! Would return for future purchases. The most important factor in my final purchasing decision was the customer service.
Comments: Prompt response on quote and order fulfilment.
Name: Matt
Date: Monday May 17, 2010


Overall: Exceptional service & quality! Would return for future purchases. The most important factor in my final purchasing decision was the price.
Name: Jim C.
Date: Tuesday April 27, 2010



Overall: Exceptional service & quality! Would return for future purchases.
Comments: I appreciated the responsiveness of your staff and the acccessibility of my salesman. A human at the end of the phone is very meaningful to me.
Name: Mathew M.
Date: Wednesday April 21, 2010



Overall: Exceptional service & quality! Would return for future purchases.
Comments: Couldn't ask for more!
Name: Charles C.
Date: Saturday January 09, 2010



Overall: Exceptional service & quality! Would return for future purchases.
Comments: The cart that I ordered arrived damaged from John Boos and Ken and pizzaovens.com was terrific in ensuring that a replacement cart was sent promptly and we are delighted both with the cart and the service we received from pizzaovens.com. Thanks.
Name: Elliott S.
Date: Monday December 21, 2009


Comments: Everything came off the truck yesterday and it looks perfect! Thanks for making it happen for us, I appreciate the personalized service you put into our project.
Name: John P.
Date: Saturday December 05, 2009



Comments: I just wanted to thank you once again for all the help you have given to me. you didnt have to help me but you did it anyway. Its hard to find business people like that anymore. If not for your help I dont know whether or not I'd still be open or not.
Name: James B.
Date: Tuesday December 01, 2009



Overall: Exceptional service & quality! Would return for future purchases.
Comments: Great experience everything was as promised.
Name: George K.
Date: Tuesday November 10, 2009


Overall: Exceptional service! Would return for future purchases. The most important factor in my final purchasing decision was the price.
Name: Sam P.
Date: Wednesday November 4, 2009


Overall: Exceptional service & quality. Would return for future purchases.
Comments: Great job Ken!!
Name: Patricia K.
Date: Wednesday November 4, 2009



Comments: It's beautiful and so much nicer than I expected for the price...I have high expectations on performance based on the quality of workmanship and weight of the oven.
Name: Alexandria R.
Date: Wednesday October 21, 2009



Overall: Exceptional service & quality
Comments: The website was easy to navigate; I would return for future purchases.
Name: Steve L.
Date: Thursday September 10, 2009


Overall: Exceptional service & quality
Comments: Thanks for your advice and excellent shipping service.
Name: John H.
Date: Saturday September 5, 2009


Overall: Exceptional service & quality
Comments: The most important factor in my final purchasing decision was customer service.
Name: Ed C.
Date: Tuesday June 15, 2009


Overall: Exceptional service & quality
Comments: One of the worry free and best business transaction I have ever made.
Name: Eddie F.
Date: Tuesday June 9, 2009


Overall: Easy site navigation
Comments: It was a pleasure to work with your company.
Name: Ron W.
Date: Tuesday April 28, 2009


Overall: Exceptional
Comments: Ken and his crew provided exceptional service and never hesitated to answer questions or fix problems.
Name: Brad H.
Date: Friday April 24, 2009


Overall: Exceptional
Comments: The overall quality of service I received from Ricardo was exceptional! The site was superb to navigate; the most important factor in my final purchasing decision was price. Excellent service, fast shipping.
Name: Vincent Y.
Date: Tuesday April 21, 2009



 
Overall: Exceptional
Comments: The overall quality of service I received from Ken and PizzaOvens.com was exceptional! The site was easy to navigate; the most important factor in my final purchasing decision was price. I would return to PizzaOvens.com for future purchases.
Name: Mark H.
Date: Tuesday April 7, 2009


Overall: Exceptional
Comments: Ken, everything was perfect! The pizzas are great! We certainly can recommend your company.
Name: George S.
Date: Wednesday February 4, 2009


 Overall: Exceptional
Comments: Quick and simple for good stuff.
Name: Steve M.
Date: Tuesday October 21, 2008
 


Overall: Exceptional
Comments: John Davies would be the person I would want to do business with again!! Great person and follows up.
Name: Chad B.
Date: Thursday October 2, 2008
 


 
Overall: Exceptional
Comments: John is great to work with.
Name: John S.
Date: Friday September 26, 2008



Overall: Good
Site navigation: Easy
Name: Azalia E.
Date: Thursday September 18, 2008



Overall: Good
Site Navigation: Easy
Purchase Decision: Price
Name: Steve E.
Date: Tuesday September 9, 2008



Overall: Good
Site Navigation: Easy
Purchase Decision: Customer Service
Name: Sam P.
Date: Tuesday August 26, 2008



Overall: Good
Name: Mauricio G.
Remote Name: 189.175.16.145
Date: Tuesday August 19, 2008



Overall: Exceptional
Comments: Thanks Ken; If things go as well as I expect I will be looking for another oven, you will be the first to know. In this day and age it is nice to have great customer service and a company that stands behind their product.
Name: Perry
Date: Friday August 15, 2008



Overall: Exceptional
Comments: John turned out to be the most 'stand-up' rep I've ever had the pleasure to work with. Highly recommend!
Name: John M.
Remote Name: 76.174.58.207
Date: Wednesday August 06, 2008



Overall: Exceptional
Comments: Tom Herb was incredible when it came to customer service. The way I was treated by him sealed the deal. I was checking a couple of other places. You have a real gem in that man!!
Name: Jackie C.
Remote Name: 98.220.30.132
Date: Thursday July 10, 2008



Overall: Exceptional
Name: Steve K.
Remote Name: 64.73.227.251
Date: Monday May 05, 2008



Overall: Good
Comments: Ken it was a pleasure working with you.
Name: Michael N
Remote Name: 166.217.171.136
Date: Tuesday April 15, 2008



Overall: Exceptional
Comments: My company searched for ovens throughout the United States and discovered that the prices were similar with all the companies. What convinced us about your company was the customer service. Tom Herb, our sales rep was outstanding in making sure our needs were satisfied and maintained steadfast contact with both us and the shipping company to insure our satisfaction. My thanks to Tom and all the people who helped get those ovens to their new home!
Name: Phil K
Remote Name: 137.118.200.222
Date: Thursday April 10, 2008



Overall: Exceptional
Name: Dinggou Y
Remote Name: 75.90.21.165
Date: Wednesday April 2, 2008



Overall: Exceptional
Name: Tom B
Remote Name: 75.3.126.82
Date: Thursday March 20, 2008



Overall: Good
Name: Phil M
Remote Name: 75.63.85.201
Date: Tuesday March 11, 2008



Overall: Exceptional
Comments: The price was very competitive and service was very good. The delivery was on time and happy about the purchase.
Name: Andrew Y
Remote Name: 206.29.197.150
Date: Thursday November 29, 2007


-------------------------------------------------------------------------------


Overall: Exceptional
Comments: Thanks for such great support from Ken Roemer. He helped us very well. Our cooks have such (an) easy life now with that new dough roller. Thank you.
Name: Silvia
Remote Name: 84.188.74.191
Date: Monday November 12, 2007



Overall: Good
Name: Nasser
Remote Name: 212.116.219.67
Date: Wednesday October 31, 2007



Overall: Exceptional
Comments: great customer service
Name: Joseph W
Remote Name: 70.181.167.124
Date: Thursday September 27, 2007



Overall: Exceptional
Comments: this is the 2nd oven from you.
Name: George P
Remote Name: 76.118.195.7
Date: Friday September 21, 2007



Overall: Exceptional
Comments: I was amazed that all that they promised to deliver actually came true. It was an excellent buying experience.
Name: Jerol F
Remote Name: 64.185.4.24
Date: Thursday September 20, 2007



Overall: Exceptional
Name: Stacy m
Remote Name: 71.61.95.170
Date: Monday September 17, 2007



Overall: Exceptional
Comments: keep up the good work , and thank you
Name: Allen G
Remote Name: 75.28.133.83
Date: Wednesday April 11, 2007



Overall: Good
Name: Antonio C
Remote Name: 62.52.41.2
Date: Wednesday April 11, 2007



Overall: Good
Comments: We had some difficulty with the parts that were supplied because they were not OEM parts. That information would have been helpful from the start. Otherwise Fash was extremely helpful and spent a good deal of time helping me find the parts I needed.
Name: Marcia
Remote Name: 70.160.30.220
Date: Friday April 06, 2007



Overall: Exceptional
Comments: thank you
Name: Les
Remote Name: 68.112.113.55
Date: Friday April 06, 2007



Overall: Exceptional
Comments: Tim was very helpful and friendly. Exceptional people skills.
Name: Steven D
Remote Name: 75.45.252.204
Date: Thursday April 05, 2007



Overall: Good
Name: Chris Varetimos
B1: Submit
Remote Name: 65.96.251.26
Date: Tuesday April 03, 2007



Overall: Good
Name: Richard W
Remote Name: 200.122.174.13
Date: Friday March 30, 2007



Overall: Exceptional
Name: Jim B
Remote Name: 67.173.183.212
Date: Friday March 30, 2007



Overall: Exceptional
Comments: John is outstanding and has been great to work with!!
Name: M Giamarino
Remote Name: 67.81.168.203
Date: Thursday March 29, 2007



Overall: Exceptional
Comments: Tim was very professional, friendly, helpful and courteous.
Name: Hamid A
Remote Name: 76.196.22.141
Date: Saturday March 24, 2007



Overall: OK
Name: ZENON R
B1: Submit
Remote Name: 202.163.208.50
Date: Friday March 09, 2007



Overall: Good
Name: jose G
Remote Name: 65.4.207.42
Date: Wednesday March 07, 2007



Overall: Good
Name: keeth
Remote Name: 69.57.253.167
Date: Wednesday February 21, 2007



Overall: Exceptional
Comments: service is great, not sure yet if the ovens works ,we are in the process to put a gas line
Name: Eddie H
Remote Name: 68.255.115.216
Date: Tuesday February 20, 2007



Overall: Good
Name: Donna M @ NASCAR Speedpark
Remote Name: 66.153.244.7
Date: Friday February 09, 2007



Overall: Good
Name: Vikramsinh D
Remote Name: 203.77.197.156
Date: Friday February 09, 2007



Overall: Exceptional
Name: Don R
Remote Name: 68.222.209.152
Date: Thursday February 08, 2007



Overall: Exceptional
Remote Name: 152.163.100.132
Date: Thursday February 08, 2007



Overall: Exceptional
Comments: I haven't bought the oven till I have my market survey prepared, but I will
Name: CESAR R
Remote Name: 189.165.38.147
Date: Wednesday January 17, 2007



Overall: Good
Comments: haven't bought an oven yet still considering
Name: Greg V
Remote Name: 24.236.214.133
Date: Wednesday January 17, 2007



Overall: Exceptional
Name: Mazzitello's Ristorante
Remote Name: 68.164.7.92
Date: Monday November 13, 2006



Overall: Good
Comments: I'm still looking for a better oven with good pricing
Name: Satish.S.M
Remote Name: 59.144.36.22
Date: Thursday November 09, 2006



Overall: Exceptional
Comments: thank you for your help
Name: Ron S
Remote Name: 70.89.228.57
Date: Wednesday September 27, 2006



Overall: Exceptional
Comments: John B. was great!! He responded to my questions immediately and made this a wonderful process. Thank You!!!
Remote Name: 72.160.21.6
Date: Monday September 18, 2006



Overall: Exceptional
Comments: Fantastic service. Received oven in two days. Thanks Tim!
Name: Richard W
Remote Name: 69.4.123.234
Date: Friday September 01, 2006



Overall: Good
Name: Greg C
Remote Name: 207.200.116.197
Date: Thursday June 29, 2006



Overall: Exceptional
Comments: John is a true professional... from the first phone call to the delivery.
Name: Jim K
Remote Name: 24.97.73.63
Date: Thursday June 15, 2006



Overall: Exceptional
Name: Judy N
Remote Name: 63.235.160.219
Date: Thursday May 25, 2006



Overall: Exceptional
Name: Mark H. Mediterranean Heat
Remote Name: 63.200.12.106
Date: Wednesday May 24, 2006



Overall: Exceptional
Comments: Nathalie went out of her way to answer all my questions and provided exceptional customer service. Thanks.
Name: Trevor M
Remote Name: 206.163.241.243
Date: Wednesday May 03, 2006



Overall: Exceptional
Name: Ross W
Remote Name: 24.165.216.14
Date: Wednesday March 29, 2006



Overall: Exceptional
Name: Jason
Remote Name: 69.223.74.125
Date: Wednesday March 29, 2006



Overall: Exceptional
Name: Mick G
Remote Name: 207.179.64.78
Date: Tuesday March 28, 2006



Overall: Exceptional
Comments: The customer service was exceptional, I was given great personalized attention and will definitely consider you as first choice in future purchases.
Name: Kattien R
Remote Name: 70.155.238.129
Date: Friday March 24, 2006



Overall: Good
Comments: Pizza Oven.com reps "Nathalie" and "Fash" have been awesome people to work with...they've been prompt, courteous and professional. When my conveyor oven motor had failed these two were the only ones who jumped to my rescue with the lowest price online. Other online vendors reps did not show the go get it attitude.
Name: John M
Remote Name: 66.223.131.174
Date: Friday March 24, 2006



Overall: Good
Comments: Even though I didn't buy anything from you this time, based on the service I received I would deal with you again in a hearbeat.
Name: Brian T
Remote Name: 69.37.45.186
Date: Thursday March 23, 2006



Overall: Exceptional
Comments: Thank you for your information
Name: Depot Pizza
Remote Name: 69.29.149.128
Date: Friday March 17, 2006



Overall: Exceptional
Name: BADA BING PIZZA
Remote Name: 68.23.18.134
Date: Thursday February 23, 2006



Overall: Exceptional
Name: Ron R
Remote Name: 68.11.19.88
Date: Monday February 06, 2006



Overall: Exceptional
Comments: Oven works great...just like your service!
Name: Jim R
Remote Name: 65.5.50.50
Date: Friday November 18, 2005



Overall: Good
Comments: still looking for an oven
Name: Terri L. W
Remote Name: 71.97.158.139
Date: Saturday November 12, 2005



Overall: Exceptional
Name: Anthony Y
Remote Name: 65.185.98.142
Date: Tuesday November 08, 2005



Overall: Exceptional
Name: JENNIFER C
Remote Name: 209.112.223.212
Date: Sunday November 06, 2005



Overall: Exceptional
Name: Mohammed S
Remote Name: 66.76.225.225
Date: Friday September 30, 2005



Overall: Exceptional
Name: Randy D
Remote Name: 67.89.95.2
Date: Friday September 30, 2005



Overall: Exceptional
Name: Procopi
Remote Name: 198.54.202.234
Date: Wednesday September 28, 2005



Overall: Good
Comments: I have not purchased anything yet. I am getting prices ready for the bank. I will check back when the time comes. You have been very helpful
Name: Joe D
Remote Name: 24.166.47.13
Date: Sunday September 25, 2005



Overall: Exceptional
Comments: The price of your ovens were acceptable and your customers service reps wasted no time getting information back to you. I appreciate everything.
Name: Deborah A (Deb's Pizza & Pasta)
Remote Name: 207.43.239.100
Date: Sunday September 25, 2005



Overall: Exceptional
Comments: I have also listed a Mobile Unit for sale which enclose a Lincoln Impinger Conveyor Oven, has the newsletter gone and was my ad part of it . ....thank you
Name: Henri N
Remote Name: Ottawa, Ontario, Canada
Date: Thursday September 22, 2005



Overall: Exceptional
Name: James M. S
Remote Name: 68.110.28.175
Date: Wednesday August 24, 2005



Overall: Exceptional
Name: Dan H
Remote Name: 204.112.169.3
Date: Thursday August 11, 2005



Overall: Exceptional
Remote Name: 67.85.83.171
Date: Sunday August 07, 2005



Overall: Exceptional
Comments: Waiting to finalize order. Must remeasure door openings as they appear to narrow to accept the JAOP10 oven. May have to reconsider oven or removing glass in storefront.
Name: Jim R
Remote Name: 71.98.129.181
Date: Thursday August 04, 2005



Overall: Exceptional
Comments: Will use you in the future when needed
Name: Tim T
Remote Name: 68.222.88.112
Date: Thursday August 04, 2005



Overall: Exceptional
Name: Roy T
Remote Name: 216.188.233.57
Date: Tuesday August 02, 2005



Overall: Exceptional
Comments: I prefer to purchase from my region
Name: mustafa
Remote Name: 63.243.163.194
Date: Thursday July 28, 2005


-------------------------------------------------------------------------------


Overall: Exceptional
Name: Armando P, Jeffmand Inc.
Remote Name: 204.201.135.139
Date: Wednesday July 27, 2005



Overall: Good
Name: Bill T
Remote Name: 24.106.146.252
Date: Thursday July 07, 2005



Overall: Good
Comments: You delivered on your promise of a one day quote!
Name: tim
Remote Name: 24.86.141.253
Date: Tuesday May 31, 2005



Overall: Good
Comments: i needed to click more than one choice
Name: z
Remote Name: 65.12.52.202
Date: Friday May 27, 2005



Overall: Exceptional
Comments: I have not made any purchases - YET!
Name: Robert C
Remote Name: 4.234.39.71
Date: Tuesday May 24, 2005



Overall: Exceptional
Name: Nadeem A
Remote Name: 62.252.192.17
Date: Friday April 22, 2005



Overall: Good
Name: Anthony D
Remote Name: 68.5.61.26
Date: Friday April 22, 2005



Overall: Good
Name: Gilbert b
Remote Name: 200.80.103.34
Date: Tuesday April 05, 2005



Overall: Good
Comments:
Name: Hamid
Remote Name: 82.44.145.40
Date: Monday March 14, 2005



Overall: Exceptional
Name: David D
Remote Name: 63.147.55.103
Date: Monday March 07, 2005



Overall: Good
Name: Luis G
Remote Name: 216.189.176.148
Date: Tuesday February 15, 2005



Overall: Good
Name: Paul C
Remote Name: 66.147.134.2
Date: Monday January 31, 2005



Overall: Exceptional
Name: Ken d
Remote Name: 12.27.241.90
Date: Thursday January 27, 2005



Overall: Good
Name: Delorse P
Remote Name: 216.227.24.65
Date: Thursday January 20, 2005



Overall: Good
Comments: this is my initial inquiry, we may do a lot of business w/pizzaoven.com
Name: Jason
Remote Name: Santa Rosa, CA
Date: Tuesday December 07, 2004



Overall: Exceptional
Comments: No haggle bargain shopping. Wouldn't buy an oven anywhere else.
Name: Don H
Remote Name: Englewood, CO
Date: Wednesday November 24, 2004



Overall: Exceptional
Comments: Keep up the good work!
Name: Chris O
Charleston (Daniel Island), SC
Date: Friday September 17, 2004



Overall: Exceptional
Comments: Was very pleased that missing parts were mailed so quickly and also that Natalie took into consideration the time difference and did not call too early in the morning. Wonderful customer service.
Name: Sara P
Remote Name: Forks, WA
Date: Sunday August 29, 2004



Overall: Exceptional
Comments: I have not made a final decision on what type stone to go with as of yet. Thank you.
Name: Brian S
Remote Name: VA, USA
Date: Saturday August 07, 2004



Overall: Good
Name: John G
Remote Name: VA, USA
Date: Friday August 06, 2004



Overall: Exceptional
Name: Thomas S
Remote Name: Dallas, TX
Date: Friday July 30, 2004



Overall: Exceptional
Name: James F
Remote Name: Tacoma, WA
Date: Thursday July 29, 2004



Overall: Exceptional
Comments: I would like to thank the sales person ,She was very helpful. I do not make a purchase yet but I will do it soon .
Name: Nader T
Remote Name: Dubai, UAE.
Date: Thursday July 29, 2004



Overall: Exceptional
Comments: Natalie deserves a raise! What a thorough, pleasant, attentive person. THANKS
Name: Lori F
Remote Name: Los Angeles, CA
Date: Saturday June 19, 2004



Overall: Exceptional
Name: David G, NY Pizza
Remote Name: NY, USA
Date: Monday May 31, 2004



Overall: Good
Name: Scott W
Remote Name: FL, USA
Date: Wednesday April 07, 2004



Overall: Exceptional
Name: Rainer P
Remote Name: Marburg, Germany
Date: Sunday March 21, 2004



Overall: Exceptional
Name: Aaron Bennett
Remote Name: Pittsburgh, PA
Date: Tuesday March 16, 2004



Overall: Exceptional
Name: Jose M
Remote Name: 205.188.208.166
Date: Friday February 13, 2004



Overall: Exceptional
Name: Harley L
Remote Name: New York
Date: Friday February 13, 2004



Comments: The oven is fabulous. All the ladies in our little league snack bar were very excited. We received it, opened it, & used it right away. Thank you so much. I will leave your web address on file should we have any further needs, or if I come across any other leagues that may be interested. Thanks again.
Name: Nanette
Remote Name: San Lorenzo, CA
Date: Tuesday Feb 3, 2004


-------------------------------------------------------------------------------


Comments: I would like to thank FASH for all the support and info he kept up with when I purchased our oven. The timely manner in which it was delivered was great, we received it in great shape and our very happy with our purchase .we will be dealing with you again thank you.
Name: Mary P
Remote Name: Cape Elizabeth, ME
Date: Thurs January 29, 2004



Overall: Exceptional
Comments: They have done a great job.
Name: Cathy Chiu
Remote Name: Savannah, GA
Date: Friday January 23, 2004



Overall: Good
Name: Bruce O
Remote Name: Chesapeake, VA
Date: Wednesday January 07, 2004



Overall: Exceptional
Name: Alex P
Remote Name: Mexico, DF, MX
Date: Tuesday December 16, 2003



Overall: Good
Name: Veronica E
Remote Name: Kissee Mills, MO
Date: Tuesday December 02, 2003



Overall: Good
Name: Robert V
Remote Name: New Orleans, LA
Date: Tuesday November 25, 2003



Overall: Exceptional
Comments: Your sales person been very professional and easy to work with. God bless.
Name: Tom Y
Remote Name: Sacramento, CA
Date: Wednesday November 12, 2003



Overall: Good
Name: Greg R
Remote Name: Tulsa, OK
Date: Monday November 10, 2003



Overall: Exceptional
Name: Ken F
Remote Name: Conifer, CO
Date: Monday November 10, 2003



Overall: Good
Comments: I did love the fact that when I sent an email someone responded SUPER fast and was very helpful!!!
Name: ANITA N
Remote Name: Chicago, IL
Date: Wednesday October 29, 2003



Overall: Good
Comments: hope to do bzns wz u
Name: Qutbi B
Remote Name: UAE
Date: Thursday October 30, 2003



Overall: Good
Comments: Still looking for equipment, will decide within 30 days
Name: RG
Remote Name: Chicago, IL
Date: Friday October 24, 2003



Overall: Exceptional
Name: Jeff P
Remote Name: Buffalo, MO
Date: Friday October 24, 2003



Overall: Exceptional
Comments: I am still shopping for the suitable product and will make a purchase soon.
Name: R. R
Remote Name: Bien Hoa, Vietnam
Date: Friday October 24, 2003



Overall: Exceptional
Comments: Great service
Name: Joe B
Remote Name: Austin, TX
Date: Wednesday October 08, 2003



Overall: Exceptional
Comments: Great to deal with!
Name: Larry. M
Remote Name: Fairborn, OH
Date: Wednesday October 01, 2003



Overall: Exceptional
Comments: I'm in the process of putting together a construction bid on a residential project to start construction mid Nov.
Name: Thomas. S
Remote Name: Dallas, TX
Date: Wednesday September 24, 2003



Overall: Exceptional
Comments: Your web site and Nathalie was very helpful
Name: J. M
Remote Name: Bronx, NY
Date: Monday September 22, 2003



Overall: Exceptional
Name: Rick. R
Remote Name: Lompoc, CA
Date: Friday September 19, 2003


 
 
Overall: Easy site navigation, service & quality! Would return for future purchases. The most important factor in my final purchasing decision was the price.
Name: Alan B.
Date: Wednesday May 19, 2010


Overall: Exceptional service & quality! Would return for future purchases. The most important factor in my final purchasing decision was the customer service.
Comments: Rosemary Rivera was extremely helpful!
Name: Maren A.
Date: Wednesday May 19, 2010


Overall: Exceptional service & quality! Would return for future purchases. The most important factor in my final purchasing decision was the customer service.
Comments: Prompt response on quote and order fulfilment.
Name: Matt
Date: Monday May 17, 2010


Overall: Exceptional service & quality! Would return for future purchases. The most important factor in my final purchasing decision was the price.
Name: Jim C.
Date: Tuesday April 27, 2010



Overall: Exceptional service & quality! Would return for future purchases.
Comments: I appreciated the responsiveness of your staff and the acccessibility of my salesman. A human at the end of the phone is very meaningful to me.
Name: Mathew M.
Date: Wednesday April 21, 2010



Overall: Exceptional service & quality! Would return for future purchases.
Comments: Couldn't ask for more!
Name: Charles C.
Date: Saturday January 09, 2010



Overall: Exceptional service & quality! Would return for future purchases.
Comments: The cart that I ordered arrived damaged from John Boos and Ken and pizzaovens.com was terrific in ensuring that a replacement cart was sent promptly and we are delighted both with the cart and the service we received from pizzaovens.com. Thanks.
Name: Elliott S.
Date: Monday December 21, 2009


Comments: Everything came off the truck yesterday and it looks perfect! Thanks for making it happen for us, I appreciate the personalized service you put into our project.
Name: John P.
Date: Saturday December 05, 2009



Comments: I just wanted to thank you once again for all the help you have given to me. you didnt have to help me but you did it anyway. Its hard to find business people like that anymore. If not for your help I dont know whether or not I'd still be open or not.
Name: James B.
Date: Tuesday December 01, 2009



Overall: Exceptional service & quality! Would return for future purchases.
Comments: Great experience everything was as promised.
Name: George K.
Date: Tuesday November 10, 2009


Overall: Exceptional service! Would return for future purchases. The most important factor in my final purchasing decision was the price.
Name: Sam P.
Date: Wednesday November 4, 2009


Overall: Exceptional service & quality. Would return for future purchases.
Comments: Great job Ken!!
Name: Patricia K.
Date: Wednesday November 4, 2009



Comments: It's beautiful and so much nicer than I expected for the price...I have high expectations on performance based on the quality of workmanship and weight of the oven.
Name: Alexandria R.
Date: Wednesday October 21, 2009



Overall: Exceptional service & quality
Comments: The website was easy to navigate; I would return for future purchases.
Name: Steve L.
Date: Thursday September 10, 2009


Overall: Exceptional service & quality
Comments: Thanks for your advice and excellent shipping service.
Name: John H.
Date: Saturday September 5, 2009


Overall: Exceptional service & quality
Comments: The most important factor in my final purchasing decision was customer service.
Name: Ed C.
Date: Tuesday June 15, 2009


Overall: Exceptional service & quality
Comments: One of the worry free and best business transaction I have ever made.
Name: Eddie F.
Date: Tuesday June 9, 2009


Overall: Easy site navigation
Comments: It was a pleasure to work with your company.
Name: Ron W.
Date: Tuesday April 28, 2009


Overall: Exceptional
Comments: Ken and his crew provided exceptional service and never hesitated to answer questions or fix problems.
Name: Brad H.
Date: Friday April 24, 2009


Overall: Exceptional
Comments: The overall quality of service I received from Ricardo was exceptional! The site was superb to navigate; the most important factor in my final purchasing decision was price. Excellent service, fast shipping.
Name: Vincent Y.
Date: Tuesday April 21, 2009



 
Overall: Exceptional
Comments: The overall quality of service I received from Ken and PizzaOvens.com was exceptional! The site was easy to navigate; the most important factor in my final purchasing decision was price. I would return to PizzaOvens.com for future purchases.
Name: Mark H.
Date: Tuesday April 7, 2009


Overall: Exceptional
Comments: Ken, everything was perfect! The pizzas are great! We certainly can recommend your company.
Name: George S.
Date: Wednesday February 4, 2009


 Overall: Exceptional
Comments: Quick and simple for good stuff.
Name: Steve M.
Date: Tuesday October 21, 2008
 


Overall: Exceptional
Comments: John Davies would be the person I would want to do business with again!! Great person and follows up.
Name: Chad B.
Date: Thursday October 2, 2008
 


 
Overall: Exceptional
Comments: John is great to work with.
Name: John S.
Date: Friday September 26, 2008



Overall: Good
Site navigation: Easy
Name: Azalia E.
Date: Thursday September 18, 2008



Overall: Good
Site Navigation: Easy
Purchase Decision: Price
Name: Steve E.
Date: Tuesday September 9, 2008



Overall: Good
Site Navigation: Easy
Purchase Decision: Customer Service
Name: Sam P.
Date: Tuesday August 26, 2008



Overall: Good
Name: Mauricio G.
Remote Name: 189.175.16.145
Date: Tuesday August 19, 2008



Overall: Exceptional
Comments: Thanks Ken; If things go as well as I expect I will be looking for another oven, you will be the first to know. In this day and age it is nice to have great customer service and a company that stands behind their product.
Name: Perry
Date: Friday August 15, 2008



Overall: Exceptional
Comments: John turned out to be the most 'stand-up' rep I've ever had the pleasure to work with. Highly recommend!
Name: John M.
Remote Name: 76.174.58.207
Date: Wednesday August 06, 2008



Overall: Exceptional
Comments: Tom Herb was incredible when it came to customer service. The way I was treated by him sealed the deal. I was checking a couple of other places. You have a real gem in that man!!
Name: Jackie C.
Remote Name: 98.220.30.132
Date: Thursday July 10, 2008



Overall: Exceptional
Name: Steve K.
Remote Name: 64.73.227.251
Date: Monday May 05, 2008



Overall: Good
Comments: Ken it was a pleasure working with you.
Name: Michael N
Remote Name: 166.217.171.136
Date: Tuesday April 15, 2008



Overall: Exceptional
Comments: My company searched for ovens throughout the United States and discovered that the prices were similar with all the companies. What convinced us about your company was the customer service. Tom Herb, our sales rep was outstanding in making sure our needs were satisfied and maintained steadfast contact with both us and the shipping company to insure our satisfaction. My thanks to Tom and all the people who helped get those ovens to their new home!
Name: Phil K
Remote Name: 137.118.200.222
Date: Thursday April 10, 2008



Overall: Exceptional
Name: Dinggou Y
Remote Name: 75.90.21.165
Date: Wednesday April 2, 2008



Overall: Exceptional
Name: Tom B
Remote Name: 75.3.126.82
Date: Thursday March 20, 2008



Overall: Good
Name: Phil M
Remote Name: 75.63.85.201
Date: Tuesday March 11, 2008



Overall: Exceptional
Comments: The price was very competitive and service was very good. The delivery was on time and happy about the purchase.
Name: Andrew Y
Remote Name: 206.29.197.150
Date: Thursday November 29, 2007


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Overall: Exceptional
Comments: Thanks for such great support from Ken Roemer. He helped us very well. Our cooks have such (an) easy life now with that new dough roller. Thank you.
Name: Silvia
Remote Name: 84.188.74.191
Date: Monday November 12, 2007



Overall: Good
Name: Nasser
Remote Name: 212.116.219.67
Date: Wednesday October 31, 2007



Overall: Exceptional
Comments: great customer service
Name: Joseph W
Remote Name: 70.181.167.124
Date: Thursday September 27, 2007



Overall: Exceptional
Comments: this is the 2nd oven from you.
Name: George P
Remote Name: 76.118.195.7
Date: Friday September 21, 2007



Overall: Exceptional
Comments: I was amazed that all that they promised to deliver actually came true. It was an excellent buying experience.
Name: Jerol F
Remote Name: 64.185.4.24
Date: Thursday September 20, 2007



Overall: Exceptional
Name: Stacy m
Remote Name: 71.61.95.170
Date: Monday September 17, 2007



Overall: Exceptional
Comments: keep up the good work , and thank you
Name: Allen G
Remote Name: 75.28.133.83
Date: Wednesday April 11, 2007



Overall: Good
Name: Antonio C
Remote Name: 62.52.41.2
Date: Wednesday April 11, 2007



Overall: Good
Comments: We had some difficulty with the parts that were supplied because they were not OEM parts. That information would have been helpful from the start. Otherwise Fash was extremely helpful and spent a good deal of time helping me find the parts I needed.
Name: Marcia
Remote Name: 70.160.30.220
Date: Friday April 06, 2007



Overall: Exceptional
Comments: thank you
Name: Les
Remote Name: 68.112.113.55
Date: Friday April 06, 2007



Overall: Exceptional
Comments: Tim was very helpful and friendly. Exceptional people skills.
Name: Steven D
Remote Name: 75.45.252.204
Date: Thursday April 05, 2007



Overall: Good
Name: Chris Varetimos
B1: Submit
Remote Name: 65.96.251.26
Date: Tuesday April 03, 2007



Overall: Good
Name: Richard W
Remote Name: 200.122.174.13
Date: Friday March 30, 2007



Overall: Exceptional
Name: Jim B
Remote Name: 67.173.183.212
Date: Friday March 30, 2007



Overall: Exceptional
Comments: John is outstanding and has been great to work with!!
Name: M Giamarino
Remote Name: 67.81.168.203
Date: Thursday March 29, 2007



Overall: Exceptional
Comments: Tim was very professional, friendly, helpful and courteous.
Name: Hamid A
Remote Name: 76.196.22.141
Date: Saturday March 24, 2007



Overall: OK
Name: ZENON R
B1: Submit
Remote Name: 202.163.208.50
Date: Friday March 09, 2007



Overall: Good
Name: jose G
Remote Name: 65.4.207.42
Date: Wednesday March 07, 2007



Overall: Good
Name: keeth
Remote Name: 69.57.253.167
Date: Wednesday February 21, 2007



Overall: Exceptional
Comments: service is great, not sure yet if the ovens works ,we are in the process to put a gas line
Name: Eddie H
Remote Name: 68.255.115.216
Date: Tuesday February 20, 2007



Overall: Good
Name: Donna M @ NASCAR Speedpark
Remote Name: 66.153.244.7
Date: Friday February 09, 2007



Overall: Good
Name: Vikramsinh D
Remote Name: 203.77.197.156
Date: Friday February 09, 2007



Overall: Exceptional
Name: Don R
Remote Name: 68.222.209.152
Date: Thursday February 08, 2007



Overall: Exceptional
Remote Name: 152.163.100.132
Date: Thursday February 08, 2007



Overall: Exceptional
Comments: I haven't bought the oven till I have my market survey prepared, but I will
Name: CESAR R
Remote Name: 189.165.38.147
Date: Wednesday January 17, 2007



Overall: Good
Comments: haven't bought an oven yet still considering
Name: Greg V
Remote Name: 24.236.214.133
Date: Wednesday January 17, 2007



Overall: Exceptional
Name: Mazzitello's Ristorante
Remote Name: 68.164.7.92
Date: Monday November 13, 2006



Overall: Good
Comments: I'm still looking for a better oven with good pricing
Name: Satish.S.M
Remote Name: 59.144.36.22
Date: Thursday November 09, 2006



Overall: Exceptional
Comments: thank you for your help
Name: Ron S
Remote Name: 70.89.228.57
Date: Wednesday September 27, 2006



Overall: Exceptional
Comments: John B. was great!! He responded to my questions immediately and made this a wonderful process. Thank You!!!
Remote Name: 72.160.21.6
Date: Monday September 18, 2006



Overall: Exceptional
Comments: Fantastic service. Received oven in two days. Thanks Tim!
Name: Richard W
Remote Name: 69.4.123.234
Date: Friday September 01, 2006



Overall: Good
Name: Greg C
Remote Name: 207.200.116.197
Date: Thursday June 29, 2006



Overall: Exceptional
Comments: John is a true professional... from the first phone call to the delivery.
Name: Jim K
Remote Name: 24.97.73.63
Date: Thursday June 15, 2006



Overall: Exceptional
Name: Judy N
Remote Name: 63.235.160.219
Date: Thursday May 25, 2006



Overall: Exceptional
Name: Mark H. Mediterranean Heat
Remote Name: 63.200.12.106
Date: Wednesday May 24, 2006



Overall: Exceptional
Comments: Nathalie went out of her way to answer all my questions and provided exceptional customer service. Thanks.
Name: Trevor M
Remote Name: 206.163.241.243
Date: Wednesday May 03, 2006



Overall: Exceptional
Name: Ross W
Remote Name: 24.165.216.14
Date: Wednesday March 29, 2006



Overall: Exceptional
Name: Jason
Remote Name: 69.223.74.125
Date: Wednesday March 29, 2006



Overall: Exceptional
Name: Mick G
Remote Name: 207.179.64.78
Date: Tuesday March 28, 2006



Overall: Exceptional
Comments: The customer service was exceptional, I was given great personalized attention and will definitely consider you as first choice in future purchases.
Name: Kattien R
Remote Name: 70.155.238.129
Date: Friday March 24, 2006



Overall: Good
Comments: Pizza Oven.com reps "Nathalie" and "Fash" have been awesome people to work with...they've been prompt, courteous and professional. When my conveyor oven motor had failed these two were the only ones who jumped to my rescue with the lowest price online. Other online vendors reps did not show the go get it attitude.
Name: John M
Remote Name: 66.223.131.174
Date: Friday March 24, 2006



Overall: Good
Comments: Even though I didn't buy anything from you this time, based on the service I received I would deal with you again in a hearbeat.
Name: Brian T
Remote Name: 69.37.45.186
Date: Thursday March 23, 2006



Overall: Exceptional
Comments: Thank you for your information
Name: Depot Pizza
Remote Name: 69.29.149.128
Date: Friday March 17, 2006



Overall: Exceptional
Name: BADA BING PIZZA
Remote Name: 68.23.18.134
Date: Thursday February 23, 2006



Overall: Exceptional
Name: Ron R
Remote Name: 68.11.19.88
Date: Monday February 06, 2006



Overall: Exceptional
Comments: Oven works great...just like your service!
Name: Jim R
Remote Name: 65.5.50.50
Date: Friday November 18, 2005



Overall: Good
Comments: still looking for an oven
Name: Terri L. W
Remote Name: 71.97.158.139
Date: Saturday November 12, 2005



Overall: Exceptional
Name: Anthony Y
Remote Name: 65.185.98.142
Date: Tuesday November 08, 2005



Overall: Exceptional
Name: JENNIFER C
Remote Name: 209.112.223.212
Date: Sunday November 06, 2005



Overall: Exceptional
Name: Mohammed S
Remote Name: 66.76.225.225
Date: Friday September 30, 2005



Overall: Exceptional
Name: Randy D
Remote Name: 67.89.95.2
Date: Friday September 30, 2005



Overall: Exceptional
Name: Procopi
Remote Name: 198.54.202.234
Date: Wednesday September 28, 2005



Overall: Good
Comments: I have not purchased anything yet. I am getting prices ready for the bank. I will check back when the time comes. You have been very helpful
Name: Joe D
Remote Name: 24.166.47.13
Date: Sunday September 25, 2005



Overall: Exceptional
Comments: The price of your ovens were acceptable and your customers service reps wasted no time getting information back to you. I appreciate everything.
Name: Deborah A (Deb's Pizza & Pasta)
Remote Name: 207.43.239.100
Date: Sunday September 25, 2005



Overall: Exceptional
Comments: I have also listed a Mobile Unit for sale which enclose a Lincoln Impinger Conveyor Oven, has the newsletter gone and was my ad part of it . ....thank you
Name: Henri N
Remote Name: Ottawa, Ontario, Canada
Date: Thursday September 22, 2005



Overall: Exceptional
Name: James M. S
Remote Name: 68.110.28.175
Date: Wednesday August 24, 2005



Overall: Exceptional
Name: Dan H
Remote Name: 204.112.169.3
Date: Thursday August 11, 2005



Overall: Exceptional
Remote Name: 67.85.83.171
Date: Sunday August 07, 2005



Overall: Exceptional
Comments: Waiting to finalize order. Must remeasure door openings as they appear to narrow to accept the JAOP10 oven. May have to reconsider oven or removing glass in storefront.
Name: Jim R
Remote Name: 71.98.129.181
Date: Thursday August 04, 2005



Overall: Exceptional
Comments: Will use you in the future when needed
Name: Tim T
Remote Name: 68.222.88.112
Date: Thursday August 04, 2005



Overall: Exceptional
Name: Roy T
Remote Name: 216.188.233.57
Date: Tuesday August 02, 2005



Overall: Exceptional
Comments: I prefer to purchase from my region
Name: mustafa
Remote Name: 63.243.163.194
Date: Thursday July 28, 2005


-------------------------------------------------------------------------------


Overall: Exceptional
Name: Armando P, Jeffmand Inc.
Remote Name: 204.201.135.139
Date: Wednesday July 27, 2005



Overall: Good
Name: Bill T
Remote Name: 24.106.146.252
Date: Thursday July 07, 2005



Overall: Good
Comments: You delivered on your promise of a one day quote!
Name: tim
Remote Name: 24.86.141.253
Date: Tuesday May 31, 2005



Overall: Good
Comments: i needed to click more than one choice
Name: z
Remote Name: 65.12.52.202
Date: Friday May 27, 2005



Overall: Exceptional
Comments: I have not made any purchases - YET!
Name: Robert C
Remote Name: 4.234.39.71
Date: Tuesday May 24, 2005



Overall: Exceptional
Name: Nadeem A
Remote Name: 62.252.192.17
Date: Friday April 22, 2005



Overall: Good
Name: Anthony D
Remote Name: 68.5.61.26
Date: Friday April 22, 2005



Overall: Good
Name: Gilbert b
Remote Name: 200.80.103.34
Date: Tuesday April 05, 2005



Overall: Good
Comments:
Name: Hamid
Remote Name: 82.44.145.40
Date: Monday March 14, 2005



Overall: Exceptional
Name: David D
Remote Name: 63.147.55.103
Date: Monday March 07, 2005



Overall: Good
Name: Luis G
Remote Name: 216.189.176.148
Date: Tuesday February 15, 2005



Overall: Good
Name: Paul C
Remote Name: 66.147.134.2
Date: Monday January 31, 2005



Overall: Exceptional
Name: Ken d
Remote Name: 12.27.241.90
Date: Thursday January 27, 2005



Overall: Good
Name: Delorse P
Remote Name: 216.227.24.65
Date: Thursday January 20, 2005



Overall: Good
Comments: this is my initial inquiry, we may do a lot of business w/pizzaoven.com
Name: Jason
Remote Name: Santa Rosa, CA
Date: Tuesday December 07, 2004



Overall: Exceptional
Comments: No haggle bargain shopping. Wouldn't buy an oven anywhere else.
Name: Don H
Remote Name: Englewood, CO
Date: Wednesday November 24, 2004



Overall: Exceptional
Comments: Keep up the good work!
Name: Chris O
Charleston (Daniel Island), SC
Date: Friday September 17, 2004



Overall: Exceptional
Comments: Was very pleased that missing parts were mailed so quickly and also that Natalie took into consideration the time difference and did not call too early in the morning. Wonderful customer service.
Name: Sara P
Remote Name: Forks, WA
Date: Sunday August 29, 2004



Overall: Exceptional
Comments: I have not made a final decision on what type stone to go with as of yet. Thank you.
Name: Brian S
Remote Name: VA, USA
Date: Saturday August 07, 2004



Overall: Good
Name: John G
Remote Name: VA, USA
Date: Friday August 06, 2004



Overall: Exceptional
Name: Thomas S
Remote Name: Dallas, TX
Date: Friday July 30, 2004



Overall: Exceptional
Name: James F
Remote Name: Tacoma, WA
Date: Thursday July 29, 2004



Overall: Exceptional
Comments: I would like to thank the sales person ,She was very helpful. I do not make a purchase yet but I will do it soon .
Name: Nader T
Remote Name: Dubai, UAE.
Date: Thursday July 29, 2004



Overall: Exceptional
Comments: Natalie deserves a raise! What a thorough, pleasant, attentive person. THANKS
Name: Lori F
Remote Name: Los Angeles, CA
Date: Saturday June 19, 2004



Overall: Exceptional
Name: David G, NY Pizza
Remote Name: NY, USA
Date: Monday May 31, 2004



Overall: Good
Name: Scott W
Remote Name: FL, USA
Date: Wednesday April 07, 2004



Overall: Exceptional
Name: Rainer P
Remote Name: Marburg, Germany
Date: Sunday March 21, 2004



Overall: Exceptional
Name: Aaron Bennett
Remote Name: Pittsburgh, PA
Date: Tuesday March 16, 2004



Overall: Exceptional
Name: Jose M
Remote Name: 205.188.208.166
Date: Friday February 13, 2004



Overall: Exceptional
Name: Harley L
Remote Name: New York
Date: Friday February 13, 2004



Comments: The oven is fabulous. All the ladies in our little league snack bar were very excited. We received it, opened it, & used it right away. Thank you so much. I will leave your web address on file should we have any further needs, or if I come across any other leagues that may be interested. Thanks again.
Name: Nanette
Remote Name: San Lorenzo, CA
Date: Tuesday Feb 3, 2004


-------------------------------------------------------------------------------


Comments: I would like to thank FASH for all the support and info he kept up with when I purchased our oven. The timely manner in which it was delivered was great, we received it in great shape and our very happy with our purchase .we will be dealing with you again thank you.
Name: Mary P
Remote Name: Cape Elizabeth, ME
Date: Thurs January 29, 2004



Overall: Exceptional
Comments: They have done a great job.
Name: Cathy Chiu
Remote Name: Savannah, GA
Date: Friday January 23, 2004



Overall: Good
Name: Bruce O
Remote Name: Chesapeake, VA
Date: Wednesday January 07, 2004



Overall: Exceptional
Name: Alex P
Remote Name: Mexico, DF, MX
Date: Tuesday December 16, 2003



Overall: Good
Name: Veronica E
Remote Name: Kissee Mills, MO
Date: Tuesday December 02, 2003



Overall: Good
Name: Robert V
Remote Name: New Orleans, LA
Date: Tuesday November 25, 2003



Overall: Exceptional
Comments: Your sales person been very professional and easy to work with. God bless.
Name: Tom Y
Remote Name: Sacramento, CA
Date: Wednesday November 12, 2003



Overall: Good
Name: Greg R
Remote Name: Tulsa, OK
Date: Monday November 10, 2003



Overall: Exceptional
Name: Ken F
Remote Name: Conifer, CO
Date: Monday November 10, 2003



Overall: Good
Comments: I did love the fact that when I sent an email someone responded SUPER fast and was very helpful!!!
Name: ANITA N
Remote Name: Chicago, IL
Date: Wednesday October 29, 2003



Overall: Good
Comments: hope to do bzns wz u
Name: Qutbi B
Remote Name: UAE
Date: Thursday October 30, 2003



Overall: Good
Comments: Still looking for equipment, will decide within 30 days
Name: RG
Remote Name: Chicago, IL
Date: Friday October 24, 2003



Overall: Exceptional
Name: Jeff P
Remote Name: Buffalo, MO
Date: Friday October 24, 2003



Overall: Exceptional
Comments: I am still shopping for the suitable product and will make a purchase soon.
Name: R. R
Remote Name: Bien Hoa, Vietnam
Date: Friday October 24, 2003



Overall: Exceptional
Comments: Great service
Name: Joe B
Remote Name: Austin, TX
Date: Wednesday October 08, 2003



Overall: Exceptional
Comments: Great to deal with!
Name: Larry. M
Remote Name: Fairborn, OH
Date: Wednesday October 01, 2003



Overall: Exceptional
Comments: I'm in the process of putting together a construction bid on a residential project to start construction mid Nov.
Name: Thomas. S
Remote Name: Dallas, TX
Date: Wednesday September 24, 2003



Overall: Exceptional
Comments: Your web site and Nathalie was very helpful
Name: J. M
Remote Name: Bronx, NY
Date: Monday September 22, 2003



Overall: Exceptional
Name: Rick. R
Remote Name: Lompoc, CA
Date: Friday September 19, 2003